Index Glossary

    Lesson 1:

    Operating Systems Overview

    • Objectives
    • 1.1 What is an Operating System?
    • 1.2 How does an Operating System work?
    • Summary
    • Exercise
    • Quiz

    Lesson 2:

    Major Microsoft Operating Systems

    • Objectives
    • 2.1 Early Microsoft Operating Systems
    • 2.2 NT Based Operating Systems
    • Summary
    • Exercise
    • Quiz

    Lesson 3:

    Other Important Operating Systems

    • Objectives
    • 3.1 Macintosh Operating System
    • 3.2 Macintosh Menu Bar
    • 3.3 Mac Operating System Features
    • 3.4 Other Important Operating Systems
    • Summary
    • Exercise
    • Quiz

    Unit 1 Labs:

    Lab1: Researching Operating Systems

    Lesson 4:

    Boot Order

    • Objectives
    • 4.1 2000 and XP Boot Order
    • 4.2 Vista Boot Order
    • Summary
    • Exercise
    • Quiz

    Lesson 5:

    File Systems

    • Objectives
    • 5.1 What is a file system?
    • 5.2 What is a sector?
    • 5.3 What are clusters?
    • 5.4 Microsoft File Systems
    • Summary
    • Exercise
    • Quiz

    Lesson 6:

    Configuring the BIOS

    • Objectives
    • 6.1 BIOS Main Menu
    • 6.2 The Advanced Menu
    • 6.3 The Security Menu
    • 6.4 The Power Menu
    • 6.5 The Boot and Exit Menu
    • Summary
    • Exercise
    • Quiz

    Unit 2 Labs:

    Lab1: Configuring BIOS

    Lesson 7:

    Installation Preparation

    • Objectives
    • 7.1 Requirements
    • 7.2 Considerations
    • 7.3 Deployment Testing
    • Summary
    • Exercise
    • Quiz

    Lesson 8:

    Installing Vista and Windows 7

    • Objectives
    • 8.1 Basic Installation
    • 8.2 Installation Images
    • 8.3 Transferring Settings and Files
    • 8.4 Initial Setup
    • Summary
    • Exercise
    • Quiz

    Lesson 9:

    Error Prevention

    • Objectives
    • 9.1 Vista Rollback
    • 9.2 Dual Boot
    • Summary
    • Exercise
    • Quiz

    Unit 3 Labs:

    Lab1: Preparing for a Vista Upgrade

    Lesson 10:

    Overview

    • Objectives
    • 10.1 Main Features
    • 10.2 Account Options
    • Summary
    • Exercise
    • Quiz

    Lesson 11:

    Desktop Features

    • Objectives
    • 11.1 Desktop Basics
    • 11.2 Taskbar and Start Menu
    • Summary
    • Exercise
    • Quiz

    Lesson 12:

    Security

    • Objectives
    • 12.1 Security Improvements
    • 12.2 Troubleshooting
    • Summary
    • Exercise
    • Quiz

    Unit 4 Labs:

    Lab1: Windows Vista Firewall

    Lesson 13:

    New Technology Architecture

    • Objectives
    • 13.1 NT Basics
    • 13.2 Memory Architecture
    • 13.3 Managing Files and Permissions
    • Summary
    • Exercise
    • Quiz

    Lesson 14:

    Installing Windows 2000 and XP

    • Objectives
    • 14.1 Pre-Installation Decision Making
    • 14.2 Installation Steps
    • 14.3 Multiple-Boot Environments
    • Summary
    • Exercise
    • Quiz

    Lesson 15:

    Using Windows 2000 and XP

    • Objectives
    • 15.1 System Partition
    • 15.2 Windows XP Editions
    • 15.3 The Windows XP Interface
    • 15.4 Windows XP Activation
    • 15.5 Managing Users
    • Summary
    • Exercise
    • Quiz

    Unit 5 Labs:

    Lab 1: Install

    Lab 2: Adding and Removing Hardware

    Lab 3: Creating User Accounts

    Lesson 16:

    Operating System Resources

    • Objectives
    • 16.1 Emergency Repair Disks
    • 16.2 System Restore, Recovery, and Backup Tools
    • 16.3 Virtual Memory
    • 16.4 Computer Management Tools
    • 16.5 Disk Defragmenter
    • 16.6 Disk Manager Tools
    • Summary
    • Exercise
    • Quiz

    Lesson 17:

    Command Line Utilities

    • Objectives
    • 17.1 DOS Command Line
    • 17.2 File Management Commands
    • 17.3 Batch Files
    • 17.4 Disk Related Commands
    • Summary
    • Exercise
    • Quiz

    Lesson 18:

    Advanced Command Line Utilities

    • Objectives
    • 18.1 Command Line Variations
    • 18.2 XP Specific Commands
    • 18.3 Vista Specific Commands
    • 18.4 Networking Commands
    • Summary
    • Exercise
    • Quiz

    Unit 6 Labs:

    Lab1: MSCONFIG

    Lesson 19:

    Networks and the Internet

    • Objectives
    • 19.1 What is Networking?
    • 19.2 OSI Reference Model
    • 19.3 Internet Technology
    • Summary
    • Exercise
    • Quiz

    Lesson 20:

    Connecting a Windows PC to the Internet

    • Objectives
    • 20.1 Dial-Up Networking
    • 20.2 Protocols
    • 20.3 Verifying the Connection
    • 20.4 Web Browsers
    • Summary
    • Exercise
    • Quiz

    Lesson 21:

    Internet Explorer and Outlook Express

    • Objectives
    • 21.1 Configuring Internet Explorer
    • 21.2 Temporary Internet Files
    • 21.3 Outlook Express
    • Summary
    • Exercise
    • Quiz

    Unit 7 Labs:

    Lab 1: Configuring Dial-up Networking

    Lab 2: Configuring a NIC

    Lab 3: Configuring Outlook and Internet Explorer

    Lesson 22:

    The Peer-to-Peer Model

    • Objectives
    • 22.1 What is a Peer-to-Peer Network?
    • 22.2 Configuring a Computer for a Peer-to-Peer Network
    • Summary
    • Exercise
    • Quiz

    Lesson 23:

    The Windows NT Domain Model

    • Objectives
    • 23.1 Networking Models
    • 23.2 Network Planning
    • 23.3 What are the four NT domain models?
    • 23.4 Domain Model Trusts
    • Summary
    • Exercise
    • Quiz

    Lesson 24:

    Active Directory

    • Objectives
    • 24.1 An Introduction to Active Directory
    • 24.2 Installing Windows Server 2003
    • 24.3 Creating an Active Directory Network
    • 24.4 Connecting Workstations to an Active Directory Network
    • 24.5 Creating Domain Groups and Users
    • 24.6 Making a File Server
    • 24.7 Browsing the Active Directory
    • Summary
    • Exercise
    • Quiz

    Unit 8 Labs:

    Lab 1: Configuring a Network

    Lab 2: Configuring a Domain using Active Directory

    Lesson 25:

    The Eight-Step Model

    • Objectives
    • 25.1 Eight-Step Troubleshooting Model
    • 25.2 Important Troubleshooting Tips
    • Summary
    • Exercise
    • Quiz

    Lesson 26:

    Important Troubleshooting Tools

    • Objectives
    • 26.1 System Configuration Editor
    • 26.2 Remote Desktop
    • 26.3 System Configuration Utility (MSConfig)
    • 26.4 Registry Editor
    • 26.5 Diagnostic Utilities
    • 26.6 Event Viewer
    • 26.7 Windows Backup
    • Summary
    • Exercise
    • Quiz

    Lesson 27:

    Updating Windows

    • Objectives
    • 27.1 Accessing Windows Update
    • 27.2 Windows 2000, XP, and Vista Service Packs
    • 27.3 Managing Hardware
    • Summary
    • Exercise
    • Quiz

    Unit 9 Labs:

    Lab 1: Using the Baseline Security Analyzer Tool

    Lab 2: Using the Update Feature, Obtaining Patches and Fixes

    Lab 3: Using the Windows XP Recovery Tool

    Lesson 28:

    Troubleshooting Common Windows Problems

    • Objectives
    • 28.1 Startup Disk
    • 28.2 Operating System Not Found
    • 28.3 Invalid System Disk
    • 28.4 Failure to Start the Windows GUI
    • 28.5 Device Driver Conflicts
    • 28.6 General Protection Faults and Illegal Operations
    • 28.7 Windows Protection Errors
    • 28.8 Invalid Working Directory
    • 28.9 Applications Don't Install
    • Summary
    • Exercise
    • Quiz

    Lesson 29:

    Troubleshooting Printing Problems

    • Objectives
    • 29.1 Background
    • 29.2 Adding a Printer
    • 29.3 Sharing Printers
    • 29.4 Diagnosing Printer Issues
    • Summary
    • Exercise
    • Quiz

    Lesson 30:

    Troubleshooting Internet Connections

    • Objectives
    • 30.1 Using TCP/IP Utilities for Troubleshooting
    • 30.2 Common Troubleshooting Scenarios
    • 30.3 IRQs, I/O Addresses and COM Ports
    • Summary
    • Exercise
    • Quiz

    Unit 10 Labs:

    Lab 1: Startup Disk

    Lab 2: Troubleshooting TCP/IP

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