Aries® PC Maintenance and Repair: Helpdesk™

PC Maintenance and Repair: Helpdesk™ builds a foundation for students looking to enter the field of IT support. In providing customer service and support, the IT Helpdesk performs one of the most import job functions of a customer-centric technology firm.

This course covers:

  • Soft Skills: Customer Focus
  • Soft Skills: Communication
  • Soft Skills: Conflict Resolution
  • Technology: Certifications
  • Technology: Troubleshooting Skills
  • Technology: Tools

Product Information:

  • One quarter (9-12 weeks)
  • Intended Audience – Grades 7-12+
  • Hosted in Aries Universal Learning
    E-vironment with assessment bank, exercises, and quizzes